All items must be returned within 30 days of receipt date. Returns may be given as in-store credit or exchange. NO CASH BACK OR REFUNDS TO CARDS WILL BE GIVEN. All items purchased off a sale or discount rack will be considered FINAL sale. All damaged goods must be reported within 2 weeks (either in store or via phone) with original tags and NOT washed. Damage due to wear and tear is not eligible for return. ALL JEWELRY is sold “as-is” and no exchanges or returns will be accepted unless the item can be resold. There will be a $30 returned check fee. Bad checks need to be paid in certified check or cash and will be charged an additional $30 fee. All shipped items are not our responsibility once the item is scanned into the postal system unless insurance is purchased.